Alfa Exchange is regulated by the Central Bank of the UAE.

Protecting your privacy and the confidentiality of your personal information has always been fundamental in the way we do business at Alfa Exchange.

Our privacy policy informs you of the ways we help protect your privacy and the confidentiality of your information.

Information We Collect and Use

Non-public Personal Information is any data or information considered to be personal in nature and not subject to public availability. Any collection of such information by us is to provide the best form of service to you. Hereafter, we will refer to Non-public Personal Information merely as 'Information'.

• Your personal information that you provide while registering for a product including but not limited to your name, date of birth, nationality, address, email, and phone number.
• Information about your transactions with us, or other parties, such as card balance, payment history, parties to transactions, and card usage.
• Information we receive from a consumer reporting agency, such as verification of your identity and credit worthiness.
• We collect this information to better deliver quality products and services to you, improve your experience when browsing our website, customize your profile in our Site, and to send updates on our products, services and promotions that are tailored to your needs.
• We may also track user behaviour on our website in aggregates, but not associated to any particular user, for our own operational use that will help us enhance design, layout and functionality of our website.
• Cookies on the Site may be used to track returning users to better customise their user experience and site/profile appearance. A cookie is a small file or part of a file stored on a Web user's computer, created and subsequently read by a website server, and containing personal information (such as a user identification code, customised preferences, or a record of pages visited).

Changes to This Privacy Policy

Do note that we may from time to time, partially or entirely, change this privacy policy, and add or omit parts of it without any previous notice. Therefore, you should regularly visit our website and make sure you have read the latest privacy policy we have posted. Your continuing visit of this website will mean that you have read and agreed to the latest privacy policy.