Fraud Awareness and Protection

We take great care to protect our customers from any type of frauds. Knowing all kinds of fraudulent activities is a critical step toward safeguarding yourself against financial fraudsters. We would advise you not to respond to any communication asking you to provide your personal data/bank/card information. Any such request is a Phishing activity intended to steal money from you.

Alfa Exchange has a zero-tolerance approach to financial fraud and crimes. It is crucial for us to educate our customers on how to identify suspicious activities

Most Common frauds Activities

Fraud can be committed in different ways and different settings, common mediums include:

Protect yourself from Unauthorized/Fraud/Suspicious transactions.

If you notice any suspicious/unauthorized/fraud transaction(s), please immediately report the details to us through Alfa Exchange Customer Service number: 04-2286231. Or you can also send an e-mail at:[email protected]

Some tips that will help protect you against Fraud.

• Never send money to someone you have not met in person and confirm emergency situations are real before sending money.
• Remain vigilant and do not share sensitive personal details with anyone.
• Report suspicious activities to the relevant authorities immediately.
• Use secure internet connections.
• Confirm the credentials of the person contacting you.
• Don't click on suspicious links.
• Never send money to unverified sources such as online purchase, Anti-virus protection, deposit or payment on a rental property, claim lottery or prize winnings, pay taxes, donation to charity, Mystery shopping assignment, Job opportunity, Credit card or loan fee, Resolve an immigration matter.

Types of Frauds: